Delivery & Returns
Why Shop with Odyssey?
We value each and every sale here, whether you are shopping with us in store or online. We will always try our absolute best to make sure you are delighted with your purchase and the service you receive.
Free Delivery with orders over £50
All orders over £50 qualify for free shipping. We use Royal Mail 48 as standard unless you have requested express shipping.
We will endeavour to send out all orders as soon as possible. Overnight orders will be sent out the next morning and all orders received before 12noon will go out that same day, otherwise they will be sent out the next day.
Orders under £50 will also be sent by Royal Mail 48 and are charged at £2.99
Express Shipping available
If you need your order in a hurry we offer a next day delivery service on all orders received before 2pm (excludes Snowboards).
Orders received after 2pm will be despatched the following morning again on a 24 hour service.
The cost for Express Shipping is £5.99
We will ship to countries within the EU for a £10 charge. If you are outside this area and would like to order please send an email to firstname.lastname@example.org and we’ll try our best to help you.
If you are not completely satisfied with your purchase from us you may return it to us for an exchange or full refund within 28 days of purchase. Please email us at email@example.com quoting your order number and we will organise the return for you.
Please note: Shipping for change of heart returns is a t buyers expense.